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Author: Susan Carlow

The importance of fresh content on your SharePoint intranet

Susan CarlowThe old adage ‘content is king’ originated from an essay written by Bill Gates in 1996 and is specific to the content found on websites and company intranet pages.

Users rely on visual clues to confirm that they’re in the right place and viewing content that’s relevant to them.

If your intranet (or public website) has out of date logos, old photos or documents that reference a date from 4 years ago, users spot the old stuff and immediately assume that everything else on the site is also old, useless and out of date.

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Benefits of using Calendars in SharePoint

Susan CarlowI do a lot of demos of SharePoint and I often notice that it takes a wee while for people to understand the benefit of a team calendar.

Once they understand that calendars in SharePoint are for groups and teams, rather than the individual calendar you use in Outlook or your mail client, there’s an ‘aha moment’ as they grasp just how much business information can be shared and communicated using a team calendar.

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If I’m already using OneDrive, why use SharePoint?

Susan CarlowIf I’m already using OneDrive, why use SharePoint?

The simplest answer to this is that you’ve probably already paid for it, and why pay for something that you don’t use?

Most of the Office 365 business subscriptions include SharePoint, but I often see clients struggling to manage their organisation files in OneDrive for Business as they don’t realise the potential of SharePoint.

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Use SharePoint as a Social site

Susan CarlowWhenever we head into the end of year party time, it’s pertinent to think of how you can use SharePoint for your social activities.

Storing and displaying your Christmas party pics is a given, but what else can you do that utilises SharePoint’s collaborative features to bring the team together and celebrate the year’s successes?

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Working with SharePoint’s 5000 item threshold in a document library or list

Susan CarlowIn this post I want to cover working with the SharePoint 5000 item threshold in a document library or list.

A few of my clients have come across this; they suddenly encounter problems syncing their document library, or a list stops displaying the views properly.

In these* cases the issue is due to a lack of understanding of Microsoft’s 5000 item limit. Unfortunately, Microsoft’s warning about the threshold reaching its limit is often missed by users and administrators alike. And with the amount of information, data and files we all work with today, many companies very quickly get to 5000+ items in a list or library. Read more

Take the fear out of feedback with SharePoint Discussion Forums

Susan CarlowThere’s a little known feature in SharePoint that provides a place for all staff to share ideas, information and knowledge, it’s called Discussion Boards.

I suspect it’s under-utilised thanks to Microsoft’s unique name for it – so we’ll call it what it is, a Forum.

Another reason why forums may be avoided is due to some managers fear of feedback and letting staff freely share their thoughts on a somewhat public forum.  Here’s my take on why forums are helpful to your business and tips for using them.

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SharePoint Alerts vs Workflow Alerts

Susan CarlowIn this post I want to cover SharePoint Alerts vs Workflow Alerts.

Sometimes you need to know what’s happening in a SharePoint list or library, and you can’t possibly keep checking to see if a new doc has been added or an existing item has been changed by your colleague.  That’s where automated alerts come in.  But take note, there are two types of alerts that can help you keep up to date with additions and changes to information on SharePoint.

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Use templates from SharePoint content types

Susan CarlowIn this post I want to cover how to use templates from SharePoint content types.

Most of us have used a template in the past to create a presentation or start a document, and many of us are guilty of reusing the last great version of a document as a starting point instead of locating and using a template.

This pragmatic approach helps to avoid wheel reinvention and utilises the efforts of the clever person who created the file in the first place – however, the problem with reusing a last good version versus using a template is that your new file takes on any issues that existed in the original doc, and you could very likely be using out of date branding, terminology and styles.

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