If you have recently upgraded to Office 2013 you will have noticed that the Ribbon is collapsed by default, and only the Ribbon tabs are visible. As a result one of the first questions I get asked when doing upgrade training is “why are the Ribbon commands hidden and how do I get them back”? Read more

You may have heard the wee story about the business owner who went to his training manager and said, “Bill, I need to cut costs. How much does it cost us to run staff training courses every year?” Bill replies, “Boss, I think you need to ask yourself what it will cost us if we don’t run training courses every year”! Read more